Privacy Policy

Effective Date: 2026

1. Introduction

Welcome to Juniper Jigsaw (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you provide when visiting our website, hosted on Squarespace.

This Privacy Policy explains how we collect, use, and safeguard your information.

2. Commitment to Your Privacy

We value your trust.
We do not sell, rent, or trade your personal information to third parties.

Your information is used solely for operating and improving our business and serving you as our customer.

3. Information We Collect

This website collects personal information to power Squarespace analytics, including:

  • Automatically Collected Information

    • Information about your browser, network, and device

    • Web pages you visited prior to coming to this site

    • Your IP address

    • This information may also include details about your use of this website, including:

      • Clicks

      • Internal links

      • Pages visited

      • Scrolling

      • Searches

      • Timestamps

  • We provide this information to Squarespace, our website analytics provider. Squarespace needs the data to run this website, and to protect and improve its platform and services. You can read more about how Squarespace uses your data (site usage information of end user) for its own purposes in their Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

  • These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

  • These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to:

    • Ensure proper website functionality

    • Understand how visitors use our site

    • Improve user experience

You can adjust your browser settings to refuse cookies; however, some parts of the site may not function properly.

5. Visitor Data

For Our Customers

When you buy something on this website, we collect personal information from you to fulfill the order. The Personal Information You Provide Voluntarily includes: 

  • Name

  • Email address

  • Billing and mailing/shipping address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Details related to your purchase (for example, which puzzle)

We  provide this information to Squarespace, our online store hosting provider, so they can provide website services to us to:

  • Process and fulfill orders

  • Communicate with you about purchases or inquiries

  • Provide customer support, and normal business operations

As you go through checkout, this site may auto-complete your shipping and billing addresses by sharing what you type with the Google Places API and returning suggestions to improve your checkout experience.

We maintain customer information for our internal business use, including maintaining a customer database and improving our offerings.

For Shipping

When you purchase a physical product on this website, we collect personal information from you to ship the order to you.

We may collect information like your:

  • Email address

  • Billing and mailing/shipping address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Details related to your purchase (for example, the product’s weight)

We share this information with Squarespace, our website hosting provider, so they can provide shipping services to us.

As you go through checkout, this site may auto-complete your shipping and billing addresses by sharing what you type with the Google Places API and returning suggestions to improve your checkout experience.

For Taxes

When you make a purchase from us on this website, we use Squarespace as our commerce platform. Squarespace makes use of Stripe, a third-party service provider, to power automated tax calculations. We may collect information like your:

  • Billing and mailing/shipping information

  • Details relating to your purchase (for example, Product Tax Codes for the items purchased)

  • Name

Stripe may also receive personal information and process it in accordance with their Privacy Policy.

For Use of Blog Comments

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal information when you post a comment, including:

  • Your name (which will be displayed as part of your posted comment)

  • Your email address (optional, to let you know if someone replies to your comment)

  • Your website URL (optional)

This website includes “likes” functionality on some blog posts which enable you to “like” a post. This website collects personal information when you like a post to try to prevent the same person from liking the same post during the same visit, including:

  • Information about your browser, network, and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

6. Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Name

  • Email address

  • Billing and mailing/shipping address

  • Phone number

We provide this information to Squarespace, our website hosting provider, so they can provide website services to us and help us manage our relationship with you.

7. Emails

Abandoned Cart Emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all the following occur:

  1. You enter your email address at checkout, or are logged into your customer account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We provide your contact information to Squarespace, our email marketing provider, so they can send these emails on our behalf and help us manage our relationship with you.

Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We provide your contact information to Squarespace, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.

8. Squarespace Payments

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

9. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

10. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal data we hold about you

  • Request corrections or deletion

  • Opt out of marketing communications

To exercise these rights, contact us at:
hello@juniperjigsaw.com

11. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Comply with legal obligations

12. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy, please contact:

Juniper Jigsaw
hello@juniperjigsaw.com